FAQs

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What does “Full Customization” mean?

We can customize your sneakers using your company logo and/or design images. You can even choose the colors and materials! We apply it using techniques such as embroidery, leather cuts, digital printing, 3D printing, and laser marking. Our design department selects the most appropriate technique for each design. We are the only company that allows you to put your logo in multiple positions ensuring optimum visibility. You will be free to unleash your creativity!

 

How many models do you offer?

We offer 7 models including trendy and classic options, as well as a technical Golf model!

 

How much do they cost?

Prices mostly depend on the model that you choose and the quantity that you need. Feel free to contact our Sales Department for further information.

 

What is your MOQ (Minimum order quantity)?

Our production starts at only 30 pairs for Europe and 40 pairs for the rest of the world.
For all countries, we offer replenishment orders starting at only 25 pairs.

 

What is your lead time?

We take 35-40 days to produce and deliver orders once all the necessary information has been confirmed and we have received the payment for the order. If there was any variation in this, our team would ensure that it was communicated in a timely manner.

 

Can I order more of a previously purchased shoe?

Once you have made your first order, you can order it again any time. These orders start at just 25 pairs of the same model and design.

 

How much does the shipping cost?

We have a wide range of logistics services that allow us to send our products to virtually anywhere in the world. Shipping costs depend on the country of delivery and are excluded from the price of the shoe. Our sales department will inform you according to your location and order size.

 

How can I get a discount?
Buy in bulk: the more you order, the lower the price!
We offer a price scale for orders up to 200 pairs. For order of over 200 pairs we offer a personalized quotation which takes into consideration your order details and offers you the best deal.

 

How can these sneakers be used?

Customized sneakers could be part of a staff uniform or can be used as a corporate gift for your employees or clients. They are perfect for clubs as fan merch or to compliment personnel uniforms. They can be for students or university sports teams. They can even be to create your own unique collection of shoes or provide a symbol of unity to your group of friends with whom you share a special hobby. The possibilities are endless!

 

How do make sure to get the right size?

We offer a wide range of sizes to ensure that all our clients can use the sneakers. We have created a Size Converter to measure your exact size according to our models. If you have further questions about sizing, please consult with out sales department for recommendations.

 

Can I change the sizes after ordering?

Once you confirm the sizes of your order, you cannot edit them. Our products are tailor-made just for you.

 

Can I return a customized shoe?

Our products are tailor-made just for you. We cannot accept returns except for manufacturing defects.
Technical guidelines for your logo The best option to work perfect with our configurator is PNG with transparent background and at least 1080×500 px, If not you can use also PNG or JPG with white background, maybe your white background is not 100% white and it will not appear correctly on your sneaker design, don’t worry, contact us with your troubles and we will solve it and show you your final design.

 

I do not have a logo; can you help me with creating it?

Our designers are at your disposal if you do not have a logo or do not know how to design your shoe. We can help to create your corporate identity by collaborating with you in the design process.

 

What materials do you offer?

We have several options to combine the materials and customize your shoes such as: Nappa leather, suede, nylon, cotton, synthetic leather options for vegan materials and recycled textiles.
Feel free to ask our sales department for a technical sheet for the model that you are interested in to see all the options for that model.

 

Can I choose the colors that I want?

Yes, we offer a wide selection of colors to customize your sneakers. You can find available colors in the configurator as well as consulting color options when working with our design team. We try to show the colors on screen as close as possible to the real colors. However, the color of the shoes may be subject to change depending on your computer monitor quality. For this reason, we cannot guarantee that the color shown on the monitor is an exact reproduction of the original. If you have a specific color request and want to ensure its accuracy, please speak directly with our sales department and we will do everything we can to make it happen.

 

I want to buy your customized sneakers for kids.

We have available models and sizes for kids. Contact us and we are going to inform you about the details and how to get started. Kids models are not available in our
configurator page, but we can adapt your design, or we can create a new proposal for you. Contact us.

 

How could my shoes be?

We have SO many possibilities! Check out our Instagram feed and our YouTube channel to see some of the sneakers that we have created in the past. Feel free to use any
of the images as inspiration for your own designs.