Content

This website (www.brandyourshoes.com) is owned by BrandYourShoes S.L. a company incorporated and registered under the laws of Spain trading as BrandYourShoes and with our registered office and main trading address at de dues soles Street 3, 08500 Vic, Barcelona, Spain with ID B66783804.

This website and related services are made available to you pursuant to the following Terms and Conditions (“T&Cs”) and any other rules on our website. Please read these T&Cs carefully before placing any orders on this website. We recommend to keep a copy of these T&Cs for future reference. By accessing and using this website you agree to these T&Cs, including any changes. If you do not wish to agree to these T&Cs, please do not further access and /or use this website. For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to such a campaign, promotion or contest. In case of any inconsistency between such terms and conditions and these T&Cs, these T&Cs shall prevail.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within these T&Cs and our Privacy Policy. If you are under 18, you must inform your parent or guardian about these T&Cs and the Privacy Policy of BrandYourShoes and they must signify their acceptance of these T&Cs and Privacy Policy before you register to use this website or any of this website’s services. We only accept orders from those over 18.

BrandYourShoes reserves the right to amend, modify and/or replace all or part of this website and the information and materials contained on it, as well as these T&Cs. Please check these T&Cs periodically for changes or modifications.

 

Registration

To use some of the services or features made available to you on this website, you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please change it in your user dashboard. You may also want to review our Privacy Policy. We may change registration requirements from time to time.

 

Eligibility to purchase

In order to make a purchase through this website, you will be requested to provide your personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

By making an offer to purchase our products, you expressly authorize us to perform credit checks and, where BrandYourShoes feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit card number, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transaction.

 

Personal data

You are kindly informed that according to the Privacy Policy your personal data will be part of a file for which BrandYourShoes, S.L. (BrandYourShoes) is responsible, and that will be used for the purposes indicated in the aforementioned Privacy Policy. You are likewise informed that your personal data will be part of a file under the responsibility of BrandYourShoes SL. that will be used for processing and delivery of your order. You have the right of access, rectification and cancellation, being entitled to enforce said right before BrandYourShoes, S.L. through the procedure indicated in the Privacy Policy.

 

Purchase conditions

How to buy:

BrandYourShoes uses the following purchase procedure:

Start customization proces by our confirgurator aplication. When you finish your design you can select buy it. The text proposal must follow following rights from BrandYourShoes. BrandYourShoes reserves the right to cancel any proposal of this. Proposals are goign to be refuse If contains:

  • Obscenities or inappropriate language
  • Content insulting, discriminatory or incite violence wing
  • Material BrandYourShoes not want to include in the product
  • Content that infringes the trademark or intellectual property rights of third parties (may include words, phrases, names of celebrities, professional sports teams and even certain combinations of colors when used with certain words or geographical designations).

If you continue the purchase procedure, we will show you a summary identifying the item to be purchased, the total Price (including IVA/VAT) and shipment costs,

Also you have to fill in an order form. This order form will request personal data and payment information for the purpose of processing the order. Please remember that all data must be completely accurate in order to avoid confusion or problems in sending the item purchased.

 

Order Confirmation:

Once you have made your choice and your order has been placed, you will receive an e-mail message from BrandYourShoes confirming that your order has been registered (order confirmation). This order confirmation will, among others, include information such as identification of the item purchased, the total price (including shipment costs). Also you will find in this message all the information to complet your sizes order. As soon as you will confirm us the sizes order we will send you a confirmation sizes message. Since this moment productions start.

If you made an error when placing your order, please contact our Customer Service who will be happy to assist you. However, please always make sure to review your order before placing it. Before submitting, you have the possibility yourself to edit any information you have entered, such as the shipping or billing address or credit card information.

Failure to receive this message may be due to a temporary communications problem with the network. In this case please contact our Customer service at hola@brandyourshoes.com. We reserve the right not to accept your orderin the event, for example, that we are unable to obtain authorization for payment.

We will not be liable to you or any third party by reason of our withdrawing any merchandise from this website whether or not that merchandise has been sold; removing, screening or editing any materials or content on this website, refusing to process a transaction.

 

Pricing policy:

Prices shown on this website are in EUROs (€) and Dolars ($) and not include all applicable taxes. All prices and offers remain valid as advertised from time to time. The price of a product displayed on this website at the time the order is submitted will be honored. BrandYourShoes will not be responsible for any special duties, custom duties or additional costs for deliveries. BrandYourShoes reserves the right to modify its retail prices at any time, except for orders that already have been made.

 

Payment methods and security:

We accept orders at any time, 24 hours a day, every day of the week.

BrandYourShoes will only accept payments made by using credit or debit cards, and electronic payment systems, Paypal. No other form of payment other than those mentioned before will be accepted.

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to BrandYourShoes, we will not be liable for any delay or non-delivery.

We take all reasonable care to make this website secure. In order to ensure secure payment transactions, BrandYourShoes uses a secured payment system(pding confirm with bank). This means that all confidential data (e.g. credit card number and expiry date) are encrypted and transmitted directly.

PayPal (PayPal Inc.) PayPal. Is a payment service provided by PayPal Inc, which allows Users to make online payments using their PayPal credentials. Personal Data collected: various types of Data as specified in the privacy policy of the service.

Furthermore, we will take all reasonable care, insofar as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from this website.

BrandYourShoes will not accept any responsibility for delays in delivering merchandise resulting from lack of authorization by the bank.

BrandYourShoes reserves the right to withhold any order for security reasons. Customers affected will be notified.

 

Minim purchase:

Minimum order is from 30 pairs.

 

Purchase guarantee:

Final design of each project can be done by our design department or by customer  proposal which always should be review by our design department. The customer must confirm the proposal they chose before production.

BrandYourShoes declares that the implamantation of the design will be as acurate and precise as posible using the avaiable colors and materials. However, the color of the shoes may be subject to variations depending on the quality of the monitor of your computer. For this reason, BrandYourShoes cannot guarantee that the colors shown on your monitor are an exact reproduction of the original. We adapt the design with different proportions depending on shoes size.

BrandYourShoes by customer request can produce a sample of the final product. The cost of this sample will be deducted from the final budget for orders over 150 pairs, 60% deducted for orders from 60 to 150 pairs and 30% deducted for orders from 30 to 60 pairs.

Special offers, promotions and discounts will be valid until the indicated date. Our shoes are guaranteed against manufacturing defects for 2 years, starting as from the day of purchase.

 

Deliveries and insurance

BrandYourShoes insures each purchase during the time it is in transit until it is delivered to your specified delivery address. All orders are delivered by international courier companies.

Dispatch times are as follows:

  • Production time is between 35-45 days since sizes order confirmation. This period is necessay because all shoes ordered are custom made specifically for the buyer.
  • Items are dispatched Monday to Friday, excluding bank holidays. The delivery time is between 48-72 hours express optiond and between 7-10 days estandar delivery.
  • Deliveries are not made on Saturdays or Sundays or on bank holidays in each particular region. All items purchases from BrandYourShoes are delivered by using a recognized international courier companies.

All deliveries must be signed for on receipt. Once the items have been signed for, they are the responsibility of the consumer. We do not deliver items to PO boxes.

In order to prevent problems with deliveries (incorrect addresses, not finding anyone at the address) the corresponding form must be filled in correctly, especially the box with a contact telephone number.

Once your order has left our warehouse, you will be sent an e-mail providing you with the parcel tracking number assigned by the courier company responsible for delivering your item(s). You will be then able to track your order.

All items delivered by BrandYourShoes remain our property until BrandYourShoes has received your payment.

 

Returns

We manufacture our customized products just for you, therefore we do not accept any cancellations, exchanges or returns, unless the product has a manufacturing defect. If you need to return a customized order for quality reasons, please contact us.

 

After-sales service

Our Customer Service Department has an after-sales service to help solve any problem related to our items or deliveries, offering customers a fast and efficient response.

 

Contact

If you have any queries, doubts, claims or suggestions about your order or purchasing via the Internet, you may send us an e-mail to: hola@brandyourshoes.com or by telephone: (+34) 93 886 20 60.

 

Intellectual Property Rights

All intellectual property rights (including copyright, patents, trademarks, trade names, database rights and design rights) to all of the information and material (including all text logos, graphics and software) provided through this website shall remain the property of BrandYourShoes or its associated companies, or are used with the consent of the relevant rights holders, and are explicitly reserved.

Your use of this website and its contents grants no rights or transfer to you in relation to any copyright, designs, trademarks and any other intellectual property rights relating to the Content (as described in the Content section below), including BrandYourShoes’s software and all HTML and other codes contained in this website. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this website are protected by national intellectual property and other laws and international treaty provisions.

You are permitted to use the Content only as expressly authorized by BrandYourShoes and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purpose of viewing the Content for your own personal use.

 

Use of the Website and Services
Customer shall not use BrandYourShoes Website or Services to access, store, distribute or transmit any Viruses, or upload any material via the Website or using the Services that:
is unlawful, harmful, threatening, defamatory, obscene,
infringing, harassing or racially or ethnically offensive;
infringes on third parties intellectual property rights;
facilitates illegal activity;
promotes unlawful violence;
is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability, or any other ilegal activity; or causes damage or injury to any person or property;
Customer indemnifies BrandYourShoes for any breach of this clause by it or its Authorised Users or any breach resulting from the unauthorised use by a third party of the log-in information of an Authorised User, and BrandYourShoes reserves the right, without liability to the Customer, to disable the Customer’s access to any material that breaches the provisions of this clause.

 

Content

In addition to the intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this website. Although care has been taken to ensure the accuracy of the information and materials on this website, BrandYourShoes does not guarantee that the Content on this website is up-to-date , complete and accurate or that the Content is free of any defects, errors and/or viruses. Furthermore, BrandYourShoes does not guarantee that such defects, errors and/or viruses will be remedied or deleted. Moreover, BrandYourShoes reserves the right to interrupt accessibility to this website for maintenance or updating processes. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

 

Your activity

You agree that you will be personally responsible for your use of this website and for all of your communication and activity on and pursuant to this website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the T&Cs, we may deny you access to this website on a temporary or permanent basis.

 

Limits on our liability

In no event shall BrandYourShoes be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due and/or pursuant to your use of this website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

The clause above does not exclude or limit the liability of BrandYourShoes for anything for which liability cannot be excluded or limited by law.

 

Compensation

At our request, you agree to compensate us fully, defend us and hold us harmless immediately on demand, our officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of these T&Cs by you including the use by any other person accessing this website using your account as a result of your action or inaction.

 

Relationship

You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and BrandYourShoes as a result of these T&Cs or your use of this website. You agree that you may not and will not present yourself as a representative, agent or employee of BrandYourShoes and we shall not be liable for any representation, act, or omission on your part.

 

No waiver

If you breach the T&Cs and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the T&Cs.

 

Governing law

These T&Cs shall be governed by and construed in accordance with law of Spanish country, and the relevant courts of Vic will have in principle jurisdiction.

Shipping

DELIVERY TO SPAIN & PORTUGAL

COUNTRY

SHIPPING

TRANSIT

Spain (Areal)

Standard

1 – 3 days

Spain (National)

Standard

1 – 3 days

Portugal

Standard

1 – 3 days

EUROPE DELIVERY

COUNTRY

SHIPPING

TRANSIT

Germany, Austria, Belgium, Netherlands, Luxembourg, UK, Ireland Nord.

Standard

5 – 8 days

Denmark, Finland, Sweden, Republic of Ireland.

Standard

5 – 8 days

France

Standard

5 – 8 days

Italy(CP. 10, 11, 20, 24, 25, 30, 31, 34-39).

Standard

5 – 8 days

Italy (others)

Standard

5 – 8 days

Poland, Bulgaria, Slovenia, Hungary, Slovak Republic, Romania, Greece, Estonia, Latvia, Lithuania, Croatia.

Standard

5 – 8 days

Switzerland.

Standard

3 – 4 days

Norway, Liechtenstein.

Express

1 – 4 days

Albania, Belarus, Bosnia Herzegovina, Montenegro, Kosovo, Ukraine, Serbia, Turkey, Moldova, Macedonia.

Express

1 – 4 days

Russia (CP.101-453 460-619).

Express

1 – 4 days

Russia (others).

Express

1 – 4 days

Armenia, Azerbaijan, Georgia.

Express

1 – 4 days

Cyprus, Malta.

Express

1 – 4 days

Monaco.

Express

1 – 4 days

AMERICA DELIVERY

COUNTRY

SHIPPING

TRANSIT

Eastern United States.

Express

4 – 5 days

Western United States, Canada.

Express

4 – 5 days

Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Rep. Dominicana, Uruguay, Venezuela.

Express

4 – 5 days

Puerto Rico.

Express

4 – 5 days

AMERICA DELIVERY

COUNTRY

SHIPPING

TRANSIT

Algeria, Egypt, Hong Kong, Israel, Morocco, Singapore, Thailand, Taiwan.

Express

4 – 5 days

Angola, Yemen, Mozambique, Tunisia.

Express

4 – 5 days

Saudi Arabia, Australia, Bahrain, South Korea, United Arab Emirates, Philippines, India, Japan, Jordan, Kuwait, Lebanon, Malaysia, Nova Zealand, Oman, Qatar, South Africa, China.

Express

4 – 5 days

· Our priority is to ensure the best transport service to our customer and we work with transport companies of international prestige. If you want another transport option, you can contact us at sales@brandyourshoes.com.
· Our shipping unit price (a pair) it is better if you buy more quantity. Inside purchase area you can check shipping prices per country depending on the quantity purchased.
· The prices shown are excluding VAT.